Reminders & automations
Automatic appointment reminders for tattoo artists.
Deposit reminders, session reminders, aftercare and healing check ins send themselves, by text or email, in your own words. Each one stops on its own when it is no longer needed.
Ready made, switched on when you are
Every studio starts with a set of built in automations. Switch each one on or off, change the timing and rewrite the message so it sounds like you.
- New enquiry received and booking confirmation
- Deposit reminders and expiring quotes
- Session reminders and prep tips
- Aftercare, healing check ins and a review request
Win-back · clients not seen for 12 months
Hi Owen, it's been a while! Fancy adding to that swallow? We've got space in November. Book here: studiobuilder.io/book/black-harbour
148
to send
6
opted out, skipped
Mon
10:00
Anyone who opted out is skipped automatically. Every message has an easy opt-out.
They stop when they should
A reminder never arrives after the thing it was about. The rules for when each one stops are fixed, so they cannot be set up wrong.
- Nudges stop when the client replies
- Deposit reminders stop once it is paid
- Session reminders stop if the session is cancelled or moved
New enquiry2
Maisie Holt
Fine-line peonies, forearm
Callum Reid
Blackwork sleeve, consult
Quote sent1
Priya Nair
Moth, sternum
Booked2
Owen Baxter
Traditional swallow
Freya Lund
Script, ribs
Priya paid her £60 deposit.Booked for Sat 14 Nov, 11:00. Reminders stopped.
Text, email or both
Choose the channel for each automation. Messages use your client's name and your studio name, and every run is recorded against the lead.
- SMS and email from your studio
- Consent forms sent ahead of the session
- Quiet leads moved to lost when there is no reply
This week
Google Calendar syncedMon
Owen B.
Swallow · 3h
Tue
Consult
Callum R.
Freya L.
Script
Wed
Priya N.
Moth · full day
Thu
Slot refilled
Claimed from waitlist
Fri
Google: dentist
Synced
Maisie H.
Peonies
Questions
Will clients get messages after they have paid or replied?+
No. Each automation has its own stop rules, such as a paid deposit, a reply or a cancelled session.
Can I change what the messages say?+
Yes. Every message can be reworded, and the timing can be changed on the ones where it makes sense.
Do reminders reduce no shows?+
They make sure every client knows the time, the place and what to do before the day. They also cover your deposit and cancellation policy, and a card on file covers the rest.
Can I turn them all off?+
Yes. Each automation has its own switch.
Next
Insights & reporting
Swap the DMs, spreadsheets and paper forms.
14 days free. No card needed to try it, and we'll help you move your clients over.